Contact

Last updated: 20 September 2026

Get in touch

Email us at support@bloomlygeeks.com.

Email is the quickest way to reach us. You can also write to us at the postal address further down this page.

What to include

You will get a faster and more useful answer if you tell us:

• your order number, if your message is about an order;
• the email address you used at checkout, if it is different from the one you are writing from;
• for a damaged or incorrect item, a photograph of the item and its packaging.

Questions we can answer

About an order — where it is, changing an address before dispatch, a missing or damaged parcel, a return or a refund.

About a product — what is in it, how much is in a serving, how to take it, allergens and suitability, and the pack sizes available.

About your account — signing in, updating your details, or closing your account.

About your data — access, correction, deletion, or unsubscribing from marketing. Email us and we will deal with it. How we handle your data is set out in our Privacy Policy.

Working with us — press, partnership and supplier enquiries reach us at the same address.

One question we cannot answer

We cannot tell you whether a supplement is right for you, whether it is safe alongside your medication, or what it will do for a symptom or a condition.

We are not able to give health advice, and a shop should not be pretending to. For anything of that kind, speak to your doctor or your pharmacist — they can look at your full situation, which we cannot.

What we can always do is tell you exactly what is in a product, so that you or your doctor can decide.

Please do not send us medical information. We do not ask for it and we would rather not hold it.

Returns

To return something, email us with your order number and which items you are returning. We reply with a return reference and the address to send them to. Please include your order number with anything you send back.

Before you do, please read our Returns and Refunds Policy — it explains your right to cancel, the 14-day period, and the health and hygiene exception that applies to sealed goods once they have been opened.

Who you are contacting

BLOOMLY is a trading name of IG Company Store Digital LLC.

• IG Company Store Digital LLC
• 1160 Heron Sound Dr, Apopka, FL 32703, United States
• Registered in the State of Florida, United States, in the register maintained by the Florida Division of Corporations, registration number L25000085772
• Email: support@bloomlygeeks.com

We are a United States company selling to customers in the United Kingdom. UK consumer law applies to your purchase — your right to cancel, your right to a refund and your rights where something is faulty are set out in full in our Returns and Refunds Policy, and are not reduced by where we are based.

Send us a message

By sending the form on this page you agree that we may use the details you provide to answer your enquiry. See our Privacy Policy for how we handle your data.